At The Berry and Wanda Programme we take your right to privacy very seriously. We only take and hold the information from you that is relevant to the types of services/appointments that you have enquired about or agreed, in order to provide you with the best possible service along with meeting our insurance requirements.
When you first make an enquiry we will only contact you to provide you with the relevant information and/or confirmation about any appointments or training you require. This will be through your preferred method of contact in which you have chosen to initially contact us or an alternative agreed method of contact which may have been discussed or details of which you have also provided.
We will never pass on your details to a 3rd party unless we have your consent (for e.g. if we have recommended another professional and you have expressed the desire for them to contact you directly).
Personal information will need to be kept for 25 years post for your little one (7years after their 18th birthday), however you have access to these files at any time. We only keep information that our insurance providers require.
The type of information we are required to hold for sessions include:
Name and some form of contact information for both the parent attendees and the babies/children
DOB and lifestyle information
Health information including medication and medical history
Any other information relevant to the session.
All records are kept securely in locked cabinets and/or password protected devices and software.
Any therapists who work at the centre, then information required by the establishment is your general name and contact information, including any business related websites/pages/copies of certificates and insurance, etc. Along with any promotional materials and contracts/terms etc. Again the only contact unless otherwise stated will be relevant to the relationship and use of the facilities and in support of your business.
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Links to other websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
07947 120 751